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Nurse-led complex care at home

Talk to Our Clinical Team

Start with what matters to you. Share what you hope care will make possible, and our nursing team will listen, answer questions and help you explore the next step.

Get in Touch

Multiple ways to contact our team. Choose the method that works best for you, and we'll respond promptly with clinical guidance and support.

Call Us

0208 050 0098

Main enquiry line

Speak directly to our team for immediate assistance and advice

Email Us

contact@shnc.org.uk

General enquiries

Send us your questions and we'll respond within 24 hours

Request Callback

Free consultation

No obligation

Request a callback at a time convenient for you

Visit Us

1st Floor Romer House

132 Lewisham High Street, SE13 6EE

Our office is open by appointment for meetings and consultations

Care Quality Commission registered provider

Fully CQC Registered Provider

Registered for Personal Care and TDDI

Safe Hands Nursing Care is registered with the Care Quality Commission (CQC) to provide the regulated activities of Personal Care and Treatment of Disease, Disorder or Injury (TDDI).

CQC Registered Provider

Provider ID: 1-27589550454

Professional membership

Homecare Association member

Homecare Association member logo

Regulatory Information

  • CQC Registered Provider
  • Provider ID: 1-27589550454
  • Regulated Activities:
    • Personal Care
    • Treatment of disease, disorder or injury
View our CQC registration

Office Hours

Our team is available during regular business hours for advice and support.

Business Hours

Monday - Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
24/7 Emergency LineAvailable for existing clients only

Emergency Support

24/7 emergency support is available for existing clients experiencing urgent care needs.

For new enquiries outside business hours, please leave a message and we'll respond first thing the next business day.

Emergency Line: 0208 050 0098

For existing clients only

Our Location

Visits are strictly by appointment. Please call ahead to arrange a convenient time.

Office Address

Safehands Nursing Care Ltd

1st Floor Romer House

132 Lewisham High Street

London SE13 6EE

United Kingdom

Visiting by Appointment:

Office visit is by appointment only. For scheduled meetings and consultations. Please call ahead to arrange a convenient time.

Service Areas

Primary Service Area:

All London Boroughs including Central, North, South, East, and West London.

Extended Coverage:

We provide support outside London, including surrounding counties and other regions. Coverage is confirmed following an assessment to ensure safe and appropriate care delivery.

Coverage Confirmation

Unsure if we cover your area? Call us and we'll confirm our ability to provide services at your location.

A conversation about your life

Tell us about your goals

Start with what matters to you. We can talk about care options after we understand what you would like life to look like.

Begin with what matters most

What would you like our support to help you achieve?

Select all that feel relevant to you.

There is no need to have all the answers. We will take the time to understand.

How can we reach you?

Share your details so our team can listen, answer questions and explore the next step with you.

Minimum 20 characters required

We will get back to you within one business day.

What to Expect

When you contact us, here's what you can expect from our professional team.

Immediate Response

Phone calls answered during business hours or prompt callback if we're busy with clients.

Clinical Guidance

Speak directly with our clinical team who understand complex care needs and funding options.

No Pressure

Free consultation with no obligation. We're here to help you understand your options.