Nurse-led complex care at home
Accessibility Statement
We're committed to ensuring our website is accessible to everyone, including people with disabilities. Our website meets WCAG 2.1 AA standards and is designed for inclusive user experiences.
Our Commitment to Accessibility
At Safehands Nursing Care, we believe that access to healthcare information should be available to everyone, regardless of ability or technology used. We are committed to providing an inclusive digital experience that serves all members of our community.
Our website has been designed and developed following the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. We continuously monitor and improve our site's accessibility to ensure it remains usable for people with diverse needs and abilities.
Accessibility Features
Our website includes numerous accessibility features designed to support users with different needs and preferences.
Keyboard Navigation
Complete keyboard accessibility for all interactive elements
- Tab through all interactive elements in logical order
- Enter and Space keys activate buttons and links
- Arrow keys navigate through menus and form options
- Escape key closes modals and dropdown menus
- Focus indicators clearly show current position
Visual Accessibility
Optimised for screen readers and visual impairments
- ARIA labels and descriptions for all elements
- Semantic HTML structure for proper navigation
- High contrast color ratios (4.5:1 minimum)
- Text alternatives for all images and graphics
- Clear visual focus indicators throughout
Screen Reader Support
Compatible with popular screen reading software
- Tested with NVDA, JAWS, and VoiceOver
- Descriptive headings and page structure
- Form labels and error message announcements
- Skip links for main content navigation
- Live regions for dynamic content updates
Motor Accessibility
Designed for users with limited motor control
- Large click targets (minimum 44x44 pixels)
- No time limits on interactions
- Drag and drop alternatives available
- Hover states don't hide essential information
- Error prevention and correction support
Mobile Accessibility
Fully accessible on mobile devices and tablets
- Touch-friendly interface design
- Zoom support up to 200% without horizontal scrolling
- Orientation support (portrait and landscape)
- Voice control compatibility
- Consistent experience across devices
Display Customisation
Respects user display preferences
- Respects reduced motion preferences
- High contrast mode support
- Text scaling up to 200% maintains functionality
- No content flashes or animations over limits
- Dark mode support for reduced eye strain
WCAG 2.1 Conformance
Our compliance status with Web Content Accessibility Guidelines 2.1 standards.
Level A
Basic accessibility requirements
- All images have text alternatives
- Content is keyboard accessible
- No content flashes more than 3 times per second
- Page has proper heading structure
- Focus order is logical and intuitive
Level AA
Enhanced accessibility requirements
- Color contrast ratio of at least 4.5:1
- Text can be resized up to 200%
- Content reflows without horizontal scrolling
- Multiple ways to locate pages
- Consistent navigation and identification
Level AAA
Highest accessibility requirements
- Color contrast ratio of at least 7:1 (where possible)
- Context-sensitive help available
- Error prevention for legal/financial data
- Extended audio descriptions (where applicable)
- Sign language interpretation (where applicable)
Supported Assistive Technologies
Our website has been tested with and supports a wide range of assistive technologies and accessibility tools.
Screen Readers
- NVDA (NonVisual Desktop Access)
- JAWS (Job Access With Speech)
- VoiceOver (macOS/iOS)
- TalkBack (Android)
- Dragon NaturallySpeaking
Browser Extensions
- Read&Write for Google Chrome
- ClaroRead
- Immersive Reader
- High Contrast extensions
- AdBlocker Plus (for distraction-free reading)
Input Methods
- Voice recognition software
- Eye-tracking devices
- Switch navigation
- On-screen keyboards
- Alternative pointing devices
Display Customisation
- Windows High Contrast themes
- macOS Increase Contrast
- Browser zoom functions
- Custom CSS user stylesheets
- Dark mode extensions
Keyboard Shortcuts
Use these keyboard shortcuts to navigate our website more efficiently.
Navigation Shortcuts
Form Shortcuts
Accessibility Feedback
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us.
Report Issues
Found an accessibility problem? Let us know and we'll address it promptly.
Request Support
Need help accessing our content? We can provide alternative formats.
Suggest Improvements
Share ideas for making our website more accessible and inclusive.
Contact us: Email contact@shnc.org.uk or call 0208 050 0098
We aim to respond to all accessibility feedback within 2 business days.
Third-party Content
Some content on our website is provided by third parties (such as embedded maps or social media feeds). While we strive to ensure all content meets our accessibility standards, we cannot guarantee the accessibility of third-party content.
If you encounter accessibility issues with third-party content, please contact us and we will work to provide alternative access methods or contact the third party on your behalf.